Agenda and minutes

Consider Minute of the meeting of 29 August 2023.  (Copy attached.)

There had been circulated copies of the Minute of the Meeting held on 29 August 2023.

DECISION

AGREED the Minute of the Meeting

(a)  Consider report by Director Strategic Commissioning & Partnerships. (Copy attached.)

(b)  Associated slide deck for presentation by John Wordsworth-Goodram.  (Copy attached.)

2.1     There had been circulated a report by Director Strategic Commissioning and Partnerships and associated slide deck, the purpose of which was to provide Elected Members with key information with respect to the CGI contract for the second quarter to the end of September 2023: the governance of the contract; updated information on the transformation programme; key performance information with respect to the service delivery of the contract and a note of key issues associated with contract management, including change requests signed in the quarter and Impact Assessment status. 

2.2     John Wordsworth-Goodram presented the slide deck.  Several actions from the previous meeting had been completed: updates to project status now included baseline date alongside current end date and a blue status now identified projects fully accepted into service; iPad Direct Lease Agreement was to be shared with Members today; Digital Security Board Terms of Reference to be shared with Members today; and wider promotion of Digital Skills Support via SBScene.  It was reported that 11 tickets had been raised in relation to Microsoft365.  The Community sponsorship application form and process had been shared with Members and several submissions had been received.  All governance meetings with partners had been held for quarter 3. 

2.3     A summary of Transformation Status highlights was provided: The Pathfinder Programme in Social Work was in its final stage and engagement with Protective Services Department was ongoing; completion of Inspire iPad Refresh project; increased CGI resource to accelerate proposal output; completion of joint marketing and communication initiatives; and next phases of Digital Customer Access had commenced and was to deliver an upgrade of the SBC website capability, integration and software by January 2024.    In relation to the Agreed Transformation Priorities, six were in delivery, two had been completed, three were in solution development and the Corporate Device Refresh was to begin in January 2024.  With reference to the Unified Comms Telephony to Teams, it was agreed that advice be provided to all staff to use the new version of Teams platform. It was confirmed that the use of Teams externally required a business review.  A summary of other Key Projects was provided with associated RAG status as follows: green – 8; amber – 5; red – 0; blue – 1 and 1 on hold. 

2.4     A summary of service quarter highlights was provided and included among others:  MS Office to 365 rollout completed by November; Amelia chatbot testing completed; screen pop-up capture for end users to confirm CMDB assets rolled out; Inspire Churn - 1100 shared iPads completed.  There had been three minor KPI missed targets in relation to Impact Assessment SLA for which improvement activities were in place.  There had been 7 updates across several systems in the last quarter and all Application Management KPIs had been met during the same period. 

2.5     A summary of recent community benefits was provided along with a list of current club/community group sponsorships which contained several more since the last meeting as Members had circulated the application process  ...  view the full minutes text for item 2.

Before proceeding with the private business, the following motion should be approved:-

“That under Section 50A(4) of the Local Government (Scotland) Act 1973 the public be excluded from the meeting for the following items of business on the grounds that they involve the likely disclosure of exempt information as defined in paragraph 6 of Part 1 of Schedule 7A to the aforementioned Act.”

DECISION

AGREED under Section 50A(4) of the Local Government (Scotland) Act 1973 to exclude the public from the meeting during consideration of the business detailed in the Appendix to this Minute on the grounds that it involved the likely disclosure of exempt information as defined in Paragraph 8 of Part I of Schedule 7A to the Act

Consider the Private Minute of the meeting held on 29 August 2023.  (Copy attached.) 

Members considered the Private Section of the Minute of the Meeting held on 29 August 2023.

Consider report by Director Strategic Commissioning & Partnerships. (Copy and associated slide deck attached.)

Members considered a report by Director Strategic Commissioning and Partnerships and noted its recommendations.  

 The meeting concluded at 11:35 am